USPS centralized many personnel functions into the Human Resource Shared Service Center in Greensboro NC. The APWU organizing committee and the Support Services Craft, then under the leadership of Director Steve Brooks, went into action and an organizing drive went underway. And in 2019, voted to join with APWU. Under the leadership of then Support Services Craft Director, Stephen Brooks and the members of HRSSC were successful in negotiating their first collective bargaining agreement in 2021.
