In the 2010-2015 Collective Bargaining Agreement (CBA), the parties agreed to the Memorandum of Understanding (MOU), RE: Clerk Craft Jobs. This MOU has been carried over into the last two CBAs. It is found in the 2018-2021 CBA on Pages 347-351. Within this MOU, the position of Lead Clerk was developed, both for Customer Service and Mail Processing. The documents in this section include settlements that expanded the Lead Clerk role in handling certain Time & Attendance duties.