About
About APWU
Who We Are
Our History
Union Officer Directory
Affiliates
Executive Officers
President
Vice President
Secretary-Treasurer
Departments
Industrial Relations
Legislative and Political
Organization
Research and Education
Human Relations
Health Plan
Retirees
Crafts
Clerk Division
Maintenance Division
MVS Division
Support Services Division
Regional Coordinators
Central Region
Eastern Region
Northeast Region
Southern Region
Western Region
News & Events
All News
Press Releases
Upcoming Events
The Postal Wire
Member Benefits
Members Only
APWU Health Plan
APWU Scholarships
Benefit Programs
Get Involved
U.S. Mail is Not for Sale!
Contract Database
Retiree Chapters
Share Your Story
Get involved in my local union
Attend an event or training
Lobby for pro-worker laws
Support pro-worker candidates
MyAPWU
Stay Connected
Get updates from APWU
Mailing List & Address Changes
Menu Item
For Members
Members Only
Get APWU Gear
Stewards’ Corner
Contract Database
My Rights
Fighting Workplace Harassment
Grievance Procedure
Report a safety hazard
Family and Medical Leave Act (FMLA)
My Compensation
Pay Information
Cost of Living Adjustments (COLA)
Night Shift Differential
Important Documents
Collective Bargaining Agreements
APWU Constitution & Bylaws
Joint Contract Interpretation Manual (JCIM)
Frequently Requested Resources
USPS Handbooks and Manuals
Contact
Join APWU
×
About
About APWU
Who We Are
Our History
Union Officer Directory
Affiliates
Executive Officers
President
Vice President
Secretary-Treasurer
Departments
Industrial Relations
Legislative and Political
Organization
Research and Education
Human Relations
Health Plan
Retirees
Crafts
Clerk Division
Maintenance Division
MVS Division
Support Services Division
Regional Coordinators
Central Region
Eastern Region
Northeast Region
Southern Region
Western Region
News & Events
All News
Press Releases
Upcoming Events
The Postal Wire
Member Benefits
Members Only
APWU Health Plan
APWU Scholarships
Benefit Programs
Get Involved
U.S. Mail is Not for Sale!
Contract Database
Retiree Chapters
Share Your Story
Get involved in my local union
Attend an event or training
Lobby for pro-worker laws
Support pro-worker candidates
MyAPWU
Stay Connected
Get updates from APWU
Mailing List & Address Changes
Menu Item
For Members
Members Only
Get APWU Gear
Stewards’ Corner
Contract Database
My Rights
Fighting Workplace Harassment
Grievance Procedure
Report a safety hazard
Family and Medical Leave Act (FMLA)
My Compensation
Pay Information
Cost of Living Adjustments (COLA)
Night Shift Differential
Important Documents
Collective Bargaining Agreements
APWU Constitution & Bylaws
Joint Contract Interpretation Manual (JCIM)
Frequently Requested Resources
USPS Handbooks and Manuals
Contact
Join APWU
×
What are you looking for?
Clear
Search
Popular Searches
Pay Information
APWU Contract Database
CUSTOMER CARE AGENT – TIER 2 (P7-07) POSITION DESCRIPTION
customer_care_agent_-_tier_2_p7-07_position_description.pdf
customer_care_agent_-_tier_2_p7-07_position_description.pdf