National Arbitration Award: Article 1.6; Performance of Bargaining Unit Work (2017)

The issue in this National Level Arbitration was that postmasters were not reporting all their time on the window. In particular, the Union asserted that handbooks and manuals, guides, and jointly developed training materials outline that "End of Day," as specifically referenced in Paragraph 2.A of the GSRA, required a four-step process including advance deposit, final remittance, verifying of supporting documentation, and a daily PS Form 1412 closeout. The four-step process was used by clerks and postmasters to close out their individual sessions in POS (Point of Sale) technology when the GSRA was agreed to. Subsequently, the Postal Service replaced POS ONE with RSS (Retail System Software), created a PMEOD (postmaster end of day) button which the Union contended did not comply with the GSRA and had resulted in underreporting of time on the window.

Performance of Bargaining Unit Work , 1.6 Global Settlement , 1.6 Global Settlement Remedy Agreement , PMEOD , PMEOD Button , End of Day , PM End of Day Button , Postmaster End of Day Button

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The issue in this National Level Arbitration was that postmasters were not reporting all their time on the window. In particular, the Union asserted that handbooks and manuals, guides, and jointly developed training materials outline that "End of Day," as specifically referenced in Paragraph 2.A of the GSRA, required a four-step process including advance deposit, final remittance, verifying of supporting documentation, and a daily PS Form 1412 closeout. The four-step process was used by clerks and postmasters to close out their individual sessions in POS (Point of Sale) technology when the GSRA was agreed to. Subsequently, the Postal Service replaced POS ONE with RSS (Retail System Software), created a PMEOD (postmaster end of day) button which the Union contended did not comply with the GSRA and had resulted in underreporting of time on the window.

Award Summary:
Arbitrator Das ruled that the unilateral deployment and use of the Postmaster End of Day button was not consistent with the parties' agreement in Paragraph 2.A of the December 5, 2014 Global Settlement Remedy Agreement. The Postal Service was directed to cease use of the PMEOD button absent an agreement with the Union that permits its continued use.

Document Type:  National Arbitration

APWU National Grievance Number:  Q10C4QC16050516

Craft:  Clerk

Arbitrator Name: Shyam Das

Tags: Performance of Bargaining Unit Work , 1.6 Global Settlement , 1.6 Global Settlement Remedy Agreement , PMEOD , PMEOD Button , End of Day , PM End of Day Button , Postmaster End of Day Button

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National Arbitration Supplemental Remedy Award: Article 1.6; Performance of Bargaining Unit Work

September 16, 2021

The Postal Service is directed to pay a total of $20.5 million in back pay to be distributed: (1) to affected bargaining unit employees as determined by the Union; or if that option is declined by the Union (2) to clerks who worked in offices where the PMEOD function was enabled based on the relative number of days they worked during the period that function was enabled. I retain jurisdiction for 60 days over any issues relating to implementation of this remedy that the parties are unable to resolve. Shyam

Craft: Clerk

Arbitrator Name: Shaym

APWU National Grievance Number: Q10C4QC16050516

Postmaster End of Day Button