Arbitrator Goldberg concluded that the Postal Service violated Article 19 by relying on private sector wage comparisons to place the Call Center positions at levels 4, 5, and 6, rather than at levels 6, 7, and 8, found be appropriate by the Organizational Effectiveness (OE) Department applying Employee & Labor Relations Manual, Section 233.2, which requires that “[c]comparison of a position’s duties, responsibilities, and work requirements to key position descriptions serves as the only basis for evaluation.” [emphasis added]
GATS Number: Q10C-4Q-C 12318440
Arbitrator Name: Stephen Goldberg