Ongoing Enhancements to the APWU Electronic Grievance System

Industrial Relations Director Charlie Cash is pleased to announce improvements to the APWU Electronic Grievance System (EGS). The use of EGS continues to grow year after year. APWU locals can use the system to create grievances, file grievances electronically, request and exchange information with the Postal Service, keep grievants notified of the status of their grievances, and more, all through the easy-to-use EGS interface. The number of locals using EGS has grown over the years and continues to grow. This system is cost-free for locals who use it. It is another tool that locals can utilize to improve the grievance process and track grievances at the local level.

Users are always welcome to submit suggestions to enhance the system. The Industrial Relations Department considers all suggestions. Based on these suggestions, the following updates have been programmed and are currently live:  

• 24-Hour Clock: Users can now track time on the Emails and Audit reports in a 24-hour format.
• Keyword(s) Field: The keyword field is back, but with a new way to search.
• Custom Fields: This is the largest and most custom release, where locals can now create their own searchable fields, giving them more flexibility to track and organize important cases.

To see these features in action, watch the tutorials at: apwuegs.com/video-tutorials. These enhancements are designed to make your work in EGS faster, easier, and more customizable.

In addition, the following enhancements are being programmed and will be released throughout the year. More details and how these will work will be announced at a later date:

• Extension Requests: Adding the ability for users to enter up to three extension request forms into an EGS grievance file.
• Remand(s) of Grievance: In addition to the location where the option for remand(s) already exists, we will add an option for noting that a grievance has been remanded to Step-2, Step-2 Direct Appeal to Arbitration, and Step-3.
• Two New Search Fields: Adding the ability to search for grievances by the Authorized APWU Step-2 Representative and the USPS Step-2 Designee.
• Sortation of Grievance Search Results: Adding the ability to filter grievance search results so that the most recent grievance is listed first.

If your local is interested in learning more about the APWU EGS, please visit apwuegs.com. The Industrial Relations Department can also answer questions regarding signing up for EGS, using EGS, and even offers opportunities for in-person training, training via ZOOM, and personal training. Please contact Director Cash’s Executive Assistant, Lee Branca, at 202-842-4273 or lbranca@apwu.com.