Whether it is done by telephone, in person, or through electronic communication. Normally, the parties will meet on Step 1 grievances in person; however; a request by either party to accommodate the process by discussing a Step 1 grievance by telephone should not be unreasonably denied. Whenever possible, facilitation of the Step 1 discussion and possible resolution through means of telephonic or electronic communication and/or information sharing is encouraged.
Document Type: Memorandum of Understanding