The purpose of this Memorandum of Understanding (MOU) is to establish the terms and conditions of a Telework Program for Clerk Craft employees assigned to the Enterprise Customer Care Centers (ECCCs) and Customer Retention Teams (CRTs).
Telework is defined as being able to perform assigned duties successfully and efficiently from an approved location other than their official duty station ("alternate worksite"). The parties agree that Clerk Craft bargaining unit employees assigned to the ECCCs and CRTs will be allowed to telework during scheduled workdays and hours in accordance with the provisions outlined below. The alternate worksite must be within commuting distance to the employee's official duty station.
Participation in the Telework Program is voluntary for all eligible employees meeting the participation criteria stated below. A request to participate in the Program must be submitted to the employee's supervisor or manager for review. Telework Program Agreements will be approved for the term of this MOU.
Document Type: Memorandum of Understanding
Craft: Clerk