The issue in this grievance is whether management may refuse to conduct Step 1 discussions by telephone rather than in person. During the discussion, it was mutually agreed that the following would represent full and complete settlement of this case:
The intent of the parties is to resolve cases at the lowest possible level whether it is done by telephone or in person. Normally, the parties will meet on Step 1 grievances in person, however, in unusual circumstances, to accommodate the process a Step 1 grievance may be done by telephone.
Document Type: National Pre-Arbitration Settlement
APWU National Grievance Number: H4C3WC27397