Mental Health Screening

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The USPS offers free, anonymous mental health screening to all employees and their families. Screening for depression and alcoholism are done via telephone or the internet. People who use these services will be offered brief questionnaires that provide information on the afflictions and encourage callers and visitors to contact the EAP for further information. Callers respond to pre-recorded questions, using their touch-tone telephone. Results are immediate.

To access these services, use any of the following options:

  • 24-hour telephone access: 1-888-299-0997

  • Spanish-language option at the same phone number

  • Deaf/Hard of hearing: TTY: 1-800-855-2880

  • The Web site (In the keyword box, enter "blue" to login and begin the screening.)

When Can You or Your Family Call?

  • Any time, day or night

What do You Get?

  • Immediate results. Find out if you might be suffering from depression or alcohol problems. Only a full medical evaluation can give you a diagnosis, but the program can tell you if your symptoms are consistent with depression or alcoholism and where you can go for help. 

  • Complete confidentiality. Confidentiality and anonymity are guaranteed because you are never asked any identifying questions. 

  • Referral resources. If your score indicates that you may be suffering from depression or alcohol problems, you will be given a number to call where you can talk with confidentially and for free with an EAP counselor.

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