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Q & A: Sales and Services Associate Interim Exam Process (2003)

September 17, 2003

After the Sales & Service Associate Exam (CBT 421) was subject to a security breach, the parties mutually agreed to procedures to handle trainees pending qualification during the interim period until a new examination could be implemented.

Document Type: Question & Answer

Craft: Clerk

Sales & Service Associate, SSA, Training, Testing, Exams