The question raised in this grievance involved the level of the duties performed by the Clerk Typist, PS-4. After further review of this matter, we mutually agreed that no national interpretive issue is fairly presented in the particulars evidenced in this case. The following duties are the core duties of the Administrative Clerk-Express Mail, PS-5:
- Prepares required reports such as Postal Inspector, Headquarters Service Analysis, weekly, bi-weekly, accounting period and other related reports.
- Provides other Express Mail Service offices with information relating to service commitment irregularities, proof of delivery receipts, service breakdown areas, verification of claims, network revisions, customer irregularities, and other matters.
- Examines and investigates Express Mail Service claims for postage refunds and merchandise/document reconstruction insurance. Ensures that all claims are filed in a timely manner.
- Receives changes to surface and air transportation routes; updates all related records, files schedule logs and service agreements with pertinent change information and notified appropriate units.
- Answers common inquiries about service features such as, but not-limited to weight limitations, allowable sizes, acceptance and delivery schedules, procedures for processing claims in case of failures, or refunds of postage directly.
Whether the Clerk-Typist is performing these core duties, which would justify higher level pay, can only be determined by a review of the specific duties performed, and then, compare them to the core duties outlined above. Accordingly, as we further agreed, this case is hereby remanded to the parties at Step 3 for further processing if necessary.
Document Type: Step 4 Agreement
APWU National Grievance Number: H1C3WC19620
Craft: Clerk