The question in this grievance is whether management violated Articles 19 and 28 of the National Agreement by issuing the grievant a letter of demand. In this case, the grievant accepted a Social Security Card as identification from a patron who submitted an altered Money Order for cashing. It is our position that no National interpretive issue involving the terms and conditions of the National Agreement is fairly presented in this case. Inasmuch as the Union declined mutual agreement in this regard, however, the following represents the decision of the Postal Service on the particular fact circumstances involved. Information provided relative to this grievance established that local management was justified in issuing the grievant a letter of demand. Domestic Mail Manual Section 941.37 states specifically that Social Security Cards are not·acceptable identification for money order payees. At the station involved, a notice containing instructions on the proper procedure for cashing money orders is conveniently posted for window clerks. The clerks have also been instructed in the proper procedure. The grievant has been involved with the money order operation both as a clerk and as an acting window manager for several years. Considering all the circumstances, we find no contractual violation and the grievance is denied.
Document Type: USPS Position Letter
APWU National Grievance Number: H1C3UC8236
Craft: Clerk