Arbitrator Dennis Nolan issued an award on the NALC’s national dispute over the Postal Service’s liability for lost wages when its direct deposit system was compromised in 2022. The APWU and the Mail Handlers intervened in the case. Although crediting the unions’ description of events and noting the hardship to individuals who lost money through the criminal direct deposit scam, Arbitrator Nolan found that the collective bargaining agreements did not clearly protect employees in this specific situation.

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