The 411 on 211

Every hour, thousands of Americans require some type of essential human service. However, trying to determine what service is available or how to qualify for a service can be a challenge even for the most resourceful and tenacious of individuals....

Happy Birthday, EAP

On Nov. 12, the USPS Employees Assistance Program will turn 40 years old. The first postal EAP program, which was then known as the Program for Alcoholic Recovery (PAR), opened its doors in San Francisco to assist postal employees. From those humble...

Happy Birthday, EAP

On Nov.12, the USPS Employees Assistance Program turned 40 years old. The first postal EAP program — then known as the Program for Alcoholic Recovery (PAR) — opened its doors in San Francisco. From those humble beginnings, the postal EAP has grown...

OIG ‘Fraud’ Campaign

Who’s scamming who? The USPS Office of Inspector General recently launched a “Workers’ Compensation Fraud Campaign.” In typical OIG fashion, one of its strategies involves demonizing injured workers by having an actor posing as a postal employee...

National Reassessment Processes

There are two USPS National Reassessment Processes (NRPs), each with a unique set of guidelines. It’s helpful to understand the differences.

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