The Importance of the Employee Assistance Program

The Employee Assistance Program (EAP) is a vital resource for the well-being of APWU members. As the National Director of the Human Relations Department, I want to ensure that every member understands the value of this program. Below is an overview of what the EAP is, the services it offers, the roles of its various committees, the support it provides during employee-related deaths, and how to stay engaged and seek help when needed.

What is the Employee Assistance Program?

Per Article 35 of our contract, “An employee’s voluntary participation in the EAP for assistance with alcohol and/ or drug abuse will be considered favorably in disciplinary action proceedings.” The EAP assists members in many other areas as well.

The EAP is a confidential and voluntary service designed to help postal workers and their families address personal and work-related issues, enhancing their overall well-being and productivity.

Services Provided by the EAP

• Counseling Services: Confidential counseling for stress, depression, anxiety, relationship problems, and substance abuse. Available in person, by phone, or online.
• Crisis Intervention: Immediate support for traumatic events, personal loss, or workplace conflicts requiring urgent attention.
• Legal and Financial Consultation: Advice on debt management, estate planning, legal rights, and helping employees make informed decisions.
• Work-Life Balance Resources: Assistance with childcare, eldercare, and other family-related concerns impacting job performance. Functions of the District Advisory Committees and the Joint Committee on Employee Assistance
• District Advisory Committees (DAC): Promotes the EAP within districts, organizes informational sessions, and provides feedback for program improvement. Members include union representatives, management, and EAP professionals. The Importance of the Employee Assistance Program
• Joint Committee on Employee Assistance (JCEP): Oversees the EAP’s national strategy and implementation, ensuring that it meets postal workers’ needs. It includes representatives from the APWU, management, and EAP service providers. Assistance During Employee-Related Deaths
• Bereavement Counseling: Grief counseling for employees and their families to help cope with the loss of a colleague.
• Crisis Response Teams: On-site support and counseling following a traumatic event or employee death.
• Memorial and Support Services: Assistance in organizing memorial services and providing ongoing support for those affected. Reaching Out and Staying Active
• Attend EAP Meetings and Workshops: Participate in informational sessions, workshops, and training programs.
• Provide Feedback: Share experiences and suggestions with DAC and JCEP members to help improve the program.
• Contact EAP: For questions or assistance, reach out to eap@apwu.org. Our team is here to help you set up meetings, provide information, and connect you with support.

The EAP is dedicated to the health and wellbeing of our members. By using its services, participating in its programs, and seeking support when needed, you can ensure a healthier and more productive work life. The EAP is here for you – don’t hesitate to make use of this essential service. ■