Function 7 - Bulk Mail, Mailing Requirements, and Call Centers

2024-07-02 Notification GCCC20240265 Waiver Exam 427

2023-07-27 MOU - Telework Program for Customer Care Center and Customer Retention Team Clerk Craft Employees Pilot

2023-07-27 MOU - Telework Program for Mailing Requirements Clerk at the Mailing Solutions Service Center Pilot

2022-11-04 MOU - BMT, MRC, EAS Job Audits

2022-05-06 Telework MOU

Postal clerk receives a package from a customer

2022-05-06 Bulk Mail and Requirements Clerk Position Qualifications MOU

2019-08-19 MOU re. Wichita Customer Care Center Full-Time Duty Assignment Complement Increase

2016-12-08 Goldberg Sales Retention

2014-06-03 Q&A on Wichita Customer Care Center MOU

2014-05-28 MOU for Wichita Call Center

2013-10-28 Call Center Jobs Upgrade - Goldberg

2013-02-25 MOU - Customer Care Center (CCC) Temporary Staffing

In this section, position descriptions for Bulk Mail Tech, Mailing Requirements Clerk, and clerks who work in Call Centers are available. In addition, national-level arbitration awards and settlements affecting Call Centers can also be viewed.